TOXICALL®: HigherGround Integration User Manual

Prepared by

Computer Automation Systems, Inc.

Aurora, Colorado                    © 2013 All Rights Reserved

Revised: 4/1/2013 TSK

TOXICALL®: HigherGround Integration User Manual PAGEREF _Toc354999950 \h 1

Introduction. 3

USING THE CALL MANAGER. 3

Call Manager Options. 4

Displaying Call Information. 5

Associating a Call Recording with a Case. 6

Listen to a Call Recording. 6

NEW FUNCTIONALITY WITHIN THE TOXICALL® CASE WINDOW.. 7