TOXICALL® New Features
•New License Model
o License is applied to the database
o Individual workstations are no longer licensed
o New workstations automatically acquire their license from the database
o License Expiration Notification can be set to notify Supervisors only
•Recent Cases Window
o Provides a quick search window to find cases
o Easily searches caller and patient phone number simultaneously
o Easily searches first and last name of both caller and patient
o Search for the first substance on a case
o Can pop-up automatically using Call Recording Integration populating phone number and Caller ID information if available
o Automatically searches for cases based on Caller ID
o Easily create a new case with the Caller phone number populated from Caller ID
•Ability to send case information to Higher Ground's Call Recorder (configurable)
o The following information from a case can be sent to the Call Recorder and appear in Instant Retrieval:
§ SPI Name, Case Number, Call Type, Management Site, and Medical Outcome
•Click-to-Dial (for clients with Cisco Agent Desktop)
o Allows Dialing Caller, Patient and Primary Medical Doctor (PMD) Phone numbers
o Allows Dialing any number from within Open, QA, and Historical Notes
o Note: Only specific versions of Cisco Agent Desktop support Click-to-Dial
•Quick Search Icons
o Allows switching between search criteria quickly
o Quick Search Icons can be grouped (i.e. SPI Group, QA Group, RADARs Group)
o Quick Search Icons can be marked as Read Only by Supervisors to prevent accidental changes
•Micromedex® 2.0 Integration
o Special Note: Due to configuration and security concerns Micromedex® 2.0 Integration is not currently recommended or supported by Computer Automation Systems, Inc. (CAS)
o Micromedex® is currently exploring alternative methods to remove the configuration and security concerns
o The 3 dot button for Substance
now displays a new form to allow the SPI to switch their Micromedex®
Source
Pressing enter within the verbatim field will immediately search
Micromedex® bypassing the new search options
TOXICALL® Enhancements
•New Calendar
o No longer affected by Microsoft Office Updates
•Easily Assign SPIs to cases directly in the search window
o New right click menu to allow assigning a case to a SPI
o Multiple cases can be assigned to a single SPI at one time
•New configurable options for Quick and Save Close
o Change if data updated – Status of the case will change to Quick Saved if any updates to the case were made (Default Action)
o Always change status – Status of the case will change to Quick Saved
o Prompt change status – If no updates to the case were made, SPI will be prompted to change the status to Quick Saved
•Flex seating for Higher Ground Call Recorders
o SPIs can login with their Agent ID at any workstation
o Call Recording Integration will send data to based on their Agent ID instead of the workstation name
•Call Manager for Higher Ground Call Recorders
o New options for Caller Name and Start Date
o New options for Species and Animal Type
o Ability to display Initial and Current SPI
o Ability to display CID, DTMF, Direction, and Duration Data if available
o Non-associated Calls now indicate if they have been marked as Unrelated
o Date Range Options for Non-associated Calls
o Abbreviated case status show two characters for easier identification
•Case Unlocking
o Permission no longer part of supervisor permission
o Case unlock permission must be assigned separately
o Case unlock permission is defaulted to False for all users and must be assigned
o Warning messages when unlocking a case update to be more specific and noticeable
•Zip Code Validation
o Zip Codes assigned to multiple states will now correctly validate
o The following state codes are no longer validated for numeric only zip code entries:
o CN (Canada), FC (Other foreign country),
o UM (Overseas US military/diplomatic), and TR (Other US Territory)
•Multiple Email Accounts
o Multiple Email Accounts can be setup in Toxicall®
o Emailing Functions can all be assigned to different email accounts
o Email configuration can now accept many additional parameters such as port assignment
o Email configuration supports pop3, smtp, and imap protocols
•Health Care Facilities
o User Table Entry screen now shows the HCF Number Range
o New and Existing entries will highlight the HCF Number Range for easy identification
•Generic Codes
o Generic Codes have been updated with all changes provided to CAS by 8/30/2011
o Generic Category Numbers for Non-Pharmaceuticals have all changed to 5000+
o Note: Saved searches which use the Generic Code Major category must be re-created to utilize the new category numbers
Additional minor enhancements and bug corrections
•Invalid Search Criteria will no longer cause the Network Database to become unavailable
•Health Care Facilities (HCF) window will no longer display inactive HCFs
•Toxicall® INI file was moved into the Toxicall® Application Directory
•"Link Files" and "Labs" buttons will no longer grow in size and cover other fields
•License Information Window is now available to all users, not just supervisors
•Autologin can be cancelled by pressing the Control + Home keys
•Spell Check: Mis-spelled words that are ignored will only be ignored until the case is saved
•Application Version, SPI Name, Workstation Name, Center Name, Bypass Local Indicator are displayed on the Menu Bar
•Increased the space between New Case and each of the Close icons to reduce accidental clicking
•Keyboard short cut to Substance Verbatim field is now control+b
•Case Validation window can now be closed with the ESC key
•Formatted the date/time entries in the Autorun logs to allow for easier exporting/debugging
•Corrected an Issue with Autoupload file names when a non-default local Date Format was used
* Note: The Toxicall® Browser window, when viewing web pages from the help menu, will no longer work with IE Version 7 or later, alternatives are being explored for future versions