After toxiCALL® has been implemented in your environment it is often times necessary for staff to train and learn on how to use toxiCALL®. Below are several resources related to training on toxiCALL® and cover topics for the various roles within the organization.
Online Help / Training Resources
•CAS Documentation / Online Help: http://www.help.toxicall.com
•YouTube® Channel: http://www.youtube.com/CASToxicall
•GoToMeeting® / Screen Sharing: By request directly to CAS support.
Case Entry:
One of the most common areas where training resources are dedicated with a new implementation is case entry. The best resource at the time of this writing for training specialists on how to enter case data is the “toxiCALL® Case Entry Training Video” located on our YouTube® channel linked below.
toxiCALL® Case Entry Training Video: https://www.youtube.com/watch?v=k5bxsoBoCGs
toxiCALL® User Manual:
The user manual is another excellent resource for new users of toxiCALL® to learn about the various features and areas of the application. Below is a direct link to the user manual via our online help web site.
http://help.toxicall.com/#!toxicallusermanual.htm
toxiCALL® Supervisor Manual:
The supervisor manual will be of interest for those toxiCALL® users that fill a Manager or Supervisor type role within your organization. The supervisor manual covers the more advanced features of toxiCALL® including items such as managing system tables, deleting and unlocking cases, and other supervisor level tasks. Below is a direct link to the supervisor manual via our online help web site.