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Keycuts Keycuts are notes shortcuts, which are user-defined by site. To
use a keycut, click the button underneath the Open Case Notes window. Type a new
Keycut name to use, or select an existing name from the dropdown list by
clicking the right hand down arrow. Upon selecting a Keycut, an example of
the Keycut will be displayed in the window. To populate a keycut into the Case
Notes window at the point of the cursor, click OK.
Note:
Clicking ‘Cancel’ will close the Keycut window without propagating any data into
the note section.