The Recent Cases Window will assist specialists with their workflow by providing quick access to locating recent cases within TOXICALL®. Searches can be performed by telephone number, name, substance, and other fields. If your center is using the Higher Ground call recorder with CID the recent cases can automatically receive the CID information to perform a lookup.
The Recent Cases Window is designed to supplement the Search Window by aiding in specialist efficiency when locating cases. This is especially important when receiving a follow-up call on an existing case. The new search capabilities will help simplify many of the complexities encountered when conducting advanced searches in the TOXICALL® Search Window.