Introduction:

This document will introduce the TOXICALL® integration with the call recorder functionality. These features include but are not limited to:

Ø Associating a new call with a case

Ø Associating follow-up calls with a case

Ø Associating a call with multiple cases

Ø Disassociating a call with a case

Ø Managing captured calls via the call manager window and call manger displays

Ø Searching for captured calls using the TOXICALL® search engine

Ø Listening to captured calls from within TOXICALL®

Ø Adding custom notes to captured calls

In order to use the call recorder module of TOXICALL® the poison center must use a Higher Ground call recorder and be actively using it in the production environment. For more information about the Higher Ground call recorder and implementation please contact CAS support.