Free Areas are custom areas populated with values that are created and maintained by each site. Free areas are used to capture center specific information for the reporting and tracking of each center’s calls. It can be used to track language of caller, follow up doctors involved in the case, industry cases or anything else your center would like to use to track trends or capture numbers. For information on how to enter values for these custom fields, please refer to the Supervisor manual.
To choose a Free Area option, click on the down arrow to the right of the appropriate Free Area, and click on the correct option in the list.
